Returns, exchange, repairs

Return and exchange

If you want to return or exchange you purchase you can do so within 14 days after your order has been delivered to the delivery address. Please follow the next steps:

  • Fill out the Return Form
  • Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
  • Ship your parcel by any post order company.

Your money will be refunded within 14 days after receiving the returned goods. We will refund you what you paid for your order but not the taxes, delivery or return charge.

For further information on the conditions for exercising your right to return, please see the Legal Info.


Although we take the upmost care to make sure your products will be in perfect condition it can happen you need a repair.

For us to investigate, evaluate and offer the best solution you can follow the next steps:

  • Fill out the Return Form
  • Carefully describe the repair
  • We will contact you for further details of the repair and possibilities
  • When the repair is approved, ship your parcel by any post order company

Return and exchange form